Privacy Policy

Privacy Policy for TowRunner

At TowRunner, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when interacting with our platform, services, and website. By using TowRunner, you agree to the practices described in this policy.

Information We Collect

We collect information to provide and improve our services, ensure a seamless experience, and maintain security. The types of information we collect include:

1. Personal Information

Name, email address, phone number, and other contact details
Payment information (e.g., credit card details)
Vehicle details when required for services

2. Usage Information

Data about how you use our platform, including page visits, clicks, and other interactions
Location data for dispatch and service purposes (with your consent)

3. Device Information

Device type, operating system, browser type, and IP address
Unique device identifiers for app users

How We Use Your Information

TowRunner uses your information to:

Deliver towing and roadside assistance services.
Process payments securely.
Communicate updates, offers, or critical notifications.
Improve our platform through analytics and feedback.
Ensure compliance with legal obligations.

How We Share Your Information

Your personal information is never sold or shared without your consent, except as necessary for:

1. Service Providers

Trusted partners and third-party providers to deliver our services, such as payment processors and towing professionals.

2. Legal Compliance

Compliance with legal obligations, enforcement of terms, or protection of our rights and safety.

3. Business Transactions

In the event of a merger, acquisition, or sale of TowRunner, your information may be transferred to the new entity under similar privacy protections.

Your Choices and Rights

TowRunner gives you control over your data. You can:

Access, update, or delete your personal information by contacting us.
Opt out of promotional emails by following the unsubscribe instructions.
Disable location services through your device settings.

Data Security

We implement industry-standard measures to protect your data from unauthorized access, loss, or misuse. However, no online system is entirely secure, and we encourage you to take precautions, such as safeguarding your login credentials.

Third-Party Links

Our website and app may contain links to third-party sites. TowRunner is not responsible for the privacy practices or content of these external platforms. We encourage you to review their privacy policies before providing any information.

Children’s Privacy

TowRunner’s services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

Updates to This Policy

TowRunner reserves the right to update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant updates through our platform or email.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, contact us:

Email: contact@towrunner.com
Website: towrunner.com

Your trust is important to us. Thank you for choosing TowRunner.